Question 1

What is the content of your Workforce Practical Skills Courses?

Accepted Answer

Optimal Manual Handling techniques and practices in your employees' working environments.

Our 3 Hour Course features 30 minutes of engaging, jargon free classroom theory training that focuses the attendee into the seriousness of why they need to change their Manual Handling habits and perform Optimal Manual Handling practices every day. Our 3 Hour Course continues for 2.5 hours teaching Optimal lifting, carrying, lowering, pushing, pulling and team handling in your employees' working environments.

Our 2 Hour and 1 Hour Courses are 100% practical and feature the same practical teaching as our 3 Hour Course.

Question 2

How do you Customise, Bespoke or Tailor your Courses to our Manual Handling operations?

Accepted Answer

We customise our Workforce Practical Skills Courses to your Manual Handling tasks, loads and environments by the  following:

Firstly through telephone contact (or via Microsoft Teams/ Zoom) we speak to you to gain sufficient information on the site's/ company's Manual Handling tasks, loads and environments. Notes from these  conversations are saved on our database. Should it be necessary, emailing to us photos, video footage (via WeTransfer for example) and/ or Manual Handling Risk Assessment reports are useful in us further understanding your Manual Handling operations. This information is then discussed with our Instructor who is providing the Courses, a few weeks before the first Training Day goes ahead.

Our Instructor has a site tour on the Training Day before the first Workforce Practical Skills Course. Due to the preparation as detailed above, and our all industry national experience, this usually takes around 30-45 minutes. This site tour enables our Instructor to further plan the practical tasks to be covered, and deliver remarkable Courses.

This tried and tested Course Customisation Process is supported by our Client Reviews.

www.osteopathicsolutions-manualhandling.co.uk/osteopathic-solutions-reviews

Question 3

What is your Methodology in bookings & quality assurance?

Accepted Answer

For a snapshot of how we manage and quality assure each and every Workforce Practical Skills Course we provide for our clients view the 'Behind the Scenes' infographic down the page on www.osteopathicsolutions-manualhandling.co.uk/workforce-manual-handling

For more information you can speak to us on 0845 299 3513.

Question 4

Do our Employees receive Certificates?

Accepted Answer

Yes. Certificates are emailed with the Sign-In Sheet during the days following the Courses delivery, providing your proof of Employee Training.

Question 5

Do you cover all of the UK?

Accepted Answer

Yes. Our Team of Instructors (all Occupational Osteopaths) are based across the UK in London and the South East, the South West, the Midlands, the North West and Scotland.

Question 6

What is the Professional background of your Instructors?

Accepted Answer

Our Instructors are Osteopaths, within the Professional world of Physical Therapists.

As Manual Handling Training is about reducing or aiming towards zero Musculoskeletal Disorders (MSDs) from Manual Handling accidents, Osteopaths who clinically treat MSDs and are Experts in Human Biomechanics, are the UK's go-to Profession for delivery of Manual Handling Training Programmes featuring Optimal Manual Handling techniques.

Question 7

What are the Benefits of your Workforce Training Programme for our Business?

Accepted Answer

- Compliance with the Manual Handling Operations Regulations
- Reductions in Workforce Musculoskeletal Disorders, Manual Handling Lost Time Accidents and Injury at Work Claims
- Improved Employee morale through an 'Employee Focused' Health & Wellbeing Programme
- Leverage Business Growth with a productive, 'at work' workforce

Question 8

What Digital Manual Handling Training Products can further support training our Workforce?

Accepted Answer

You can view our Digital Manual Handling Training product ecosystem on www.osteopathicsolutions-manualhandling.co.uk/buy-online

These Digital Manual Handling Training Products include:

- Manual Handling Training DVD/ USB Box Set*
- Train In 15
- Bespoke Manual Handling Training DVD/ USB
- DigiTrain®
- Food Industry Manual Handling Training USB Box Set*
- Manufacturing Industry Manual Handling Training USB Box Set*
- Distribution & Logistics Manual Handling Training USB Box Set*
- Council Services Manual Handling Training USB Box Set*

*Available by our Google Drive or Dropbox Folders if you do not have a DVD drive or your business does not allow use of external USBs.

**By 'effective delivery' we mean significant reductions in Manual Handling Lost Time Accidents and Injury at Work Claims.

Question 9

Can I book online with a Credit Card?

Accepted Answer

Yes you can pay by Credit or Debit Card. Also by PayPal.

Please call us on 0845 299 3513 and we will email you a Booking Payment link for your required date (s).

Otherwise we will email a Booking Contract for you to complete, sign and return by email to confirm your Booking. An Invoice is then emailed to your Payments Team.

Question 10

Can I observe your Instructor delivering a Workforce Manual Handling Training Programme?

Accepted Answer

Yes. You can observe our Expert Manual Handling Instructors at one of our clients' venues local to where you live or work. This is of course free from charge.

Question 11

What is Osteopathic Solutions' business philosophy?

Accepted Answer

Invest in Employee Wellbeing. Invest in Manual Handling Risk Management. Leverage Business Growth.

Check out Osteopathic Solutions' Director Gareth Milner's Book Sorry! We're Closed published in 2022 via www.osteopathicsolutions-manualhandling.co.uk/sorry-we-are-closed-book-gareth-milner

In Sorry! We're Closed, Gareth Milner puts his 18+ years* of Manual Handling Risk Management experience to paper. Through real life business trauma of Injury Claim payouts and 50 hand-picked, Manual Handling Risk Management gems of actionable tips, Gareth presents a recipe for ensuring your business stays open, profitable and not supplying that former Employee with a 5 star, all inclusive holiday to the Maldives.

*This paragraph was written in 2026.

Tel: 0845 299 3513

Frequently asked questions